Grand Lake Casino is re-opened and returned to operations on Thursday,  May 21st, 2020 after preventatively being closed over COVID-19. The business and operational hours will be as follows: Sunday- Thursday 10am-12am  and Friday-Saturday 10am-2am. 

The priority of the Seneca-Cayuga Nation and Grand Lake Casino is to protect the public health and safety to the greatest extent possible. To that end, the following measures have been enacted upon the reopening of Grand Lake Casino:

• Every other game will be turned off, to ensure guests practice social distancing while shutting off every other game to protect our guests. 
• A limited amount of guests will be allowed into the casino at any given time to adhere to social distancing guidelines. 
• Security will be placed at the front door and guests will each receive an admission ticket upon entrance. Entrance into the casino will be on a first-come first-serve basis. 
• All guests and team members are required to wear masks at all times before entering property and while on the gaming floor.
• All people entering the casino must submit to temperature checks. Anyone with a temperature in excess of 100 degrees will be asked to return once their fever is subsided.   
• Photo identification is required for all guests and must be presented at the time of entry.  
• No smoking, eating or drinking on the gaming floor, but is allowed in a designated area away from the gaming floor.  
• Antimicrobial wipes and hand sanitizers are provided and are placed at the entrance, exit and across the casino floor. 
• Using a long term surface sanitization product via electrostatic fogging
• Increased frequency of gaming machine sanitation during operating hours 
• Modernized air filtration system filter out air contaminants, killing both viruses and bacteria in the air 
• Converting all restrooms to a touchless environment. Hand dryers, faucets, sanitizers, toilets. 

Throughout the casino you will notice plexiglass is installed at the cashier, players club, food venu, cashier cage, bars, and catchers cage. These measures are taken to ensure safe interactions between team members and employees.  Grand Lake Casino, General Manager Dusty Logan shared the following: 

“We want to create an environment where people can come and enjoy themselves. This means it has to be safe as well, and we are providing the safest place we can for everyone...guests and team members.  Our number one priority is keeping the people safe. This means it is crucial for our guests to wear masks while enjoying the games. My anticipation is to get the doors back open and work through this new season as responsibly as possible. We look forward to seeing everyone soon!”